Version 1.0 · Last updated: 06th April 2026

Refund & Cancellation Policy

These terms govern refunds and cancellations for ShareCards services. Please read them carefully.

This Refund & Cancellation Policy (Policy) applies to all subscription plans offered through the ShareCards App and Platform, whether on monthly or annual billing cycles, unless a different agreement is expressly provided. By subscribing to any subscription plan on the Platform, you agree to this Policy and the Terms of Use.

1. Subscription Purchase

1.1 Subscription Plans

ShareCards offers subscription plans that may include features such as access to premium services, card creation, card sharing, and other enhanced benefits within the Application.

·Subscription fees are defined and set by ShareCards (the Product Owners)
·All payments are securely processed through authorized third-party payment gateways
·ShareCards does not store users' payment details

1.2 Billing and Renewal

·Subscriptions may be billed on an annual basis
·You are responsible for payment of all applicable charges and taxes as shown at the time of purchase

2. Subscription Cancellation (Yearly Plan)

2.1 How to Cancel

⚠️ For yearly subscriptions, cancellation during the subscription period is not available, as the payment covers the full year. Subscriptions will automatically expire at the end of the yearly billing cycle.

To continue using the App for the next year, users must renew or purchase a new subscription.

2.2 Effective Date of Expiration

·Access to subscription benefits continues until the end of the paid year
·After expiration, subscription benefits and premium features are deactivated
·Renewal can be done at any time before or after the expiration date to maintain continuous access

3. Refund Policy

3.1 No Refund for Paid Subscription Fees

⚠️ Once a subscription payment is successfully processed, the payment is final and non-refundable. Platform fees are non-refundable and non-cancellable under any circumstances, regardless of service usage, cancellation, or non-availability.

3.2 Exceptions (Limited Circumstances)

Refunds may be considered only in the following exceptional situations, subject to verification and approval by the support team:

·Duplicate Charges: If the same payment was mistakenly charged more than once
·Unauthorized Transactions: If a charge was made without proper authorization

📋 For these exceptions, you must contact Support within 7 days of the transaction with supporting proof (transaction ID, invoice, etc.).

4. Disputes & Payment Issues

4.1 Billing Disputes

If you dispute a charge (e.g., with a bank or payment provider), it may lead to temporary holds or restrictions on your account. ShareCards encourages users to first contact Support to resolve payment issues before filing disputes with payment processors.

4.2 Error Resolution

·All disputes related to billing errors must be reported within 7 days of the transaction
·Provide complete proof (payment receipt, invoice number, account ID) to assist in the review process

5. Contact Support

For all subscription, cancellation, refund, or billing queries, contact the ShareCards support team:

📧 support@sharecards.in
📱 In-App Support: Use "Help & Support" within the App
🌐 Website: www.sharecards.in — use the support/contact options available